Your privacy is our top priority mq88. This page clearly explains how we collect, use, store, and protect your personal data as a member of our platform. We've written this policy in plain language — not confusing legal jargon.
By registering and using the mq88 platform, you agree to how we handle your personal data as described in this policy. If you have any questions, the mq88 support team is available 24 hours a day.
Here's how mq88 ensures your personal data remains secure and respected at all times.
This Privacy Policy describes the personal data collection and management practices of mq88 ("we", "Platform"). It applies to all registered members and visitors of mq88.click. By using this platform, you agree to the terms of this Privacy Policy. If you do not agree, please stop using the platform and contact us to have your account deleted.
Mq88 collects your personal data in several ways — data you provide directly during registration and platform use, as well as data collected automatically through standard tracking technologies. The following are the categories of data we collect:
We only collect data that is necessary to operate the platform, comply with Malaysian law, and improve the user experience. No data is collected beyond what is required for these purposes.
Personal data collected by mq88 is used solely for legitimate purposes directly related to the operation of the platform. We do not use your data for purposes you would not reasonably expect or that are unrelated to mq88 services.
The primary purposes for which your data is used by mq88:
Note: mq88 does not use your personal data for third-party marketing, commercial profiling, or any purpose not stated above. If you receive any marketing communications you did not sign up for, you may unsubscribe at any time through your account settings or by contacting our support team.
mq88 does not sell, rent, or trade your personal data to any third party. However, in the course of operating the platform, we do need to share limited data with certain parties under strictly controlled and limited circumstances.
Required transaction information is shared with approved payment processors — including Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, and FPX — solely for the purpose of processing your deposits and withdrawals. All processors are bound by strict confidentiality agreements.
Game providers such as Evolution Gaming, Pragmatic Play, and Playtech receive limited session data (session ID, game credits) necessary to run games correctly. They do not receive your full name, payment information, or personal details.
For the KYC (Know Your Customer) process, the identification information you provide may be verified through third-party services that operate in accordance with recognised data protection standards.
Mq88 will disclose required data to law enforcement authorities, courts, or Malaysian government agencies when compelled by law or a valid court order. We will notify you of such disclosures unless prohibited by law.
Cloud and hosting service providers that support mq88's infrastructure may have limited access to data for technical management purposes — all are bound by strict confidentiality agreements and are not permitted to use your data for their own purposes.
In all data sharing scenarios, mq88 ensures that only the minimum necessary data is shared, and all receiving parties are bound by data protection obligations equivalent to or stricter than mq88's own standards.
Mq88 invests seriously in security infrastructure to ensure your personal data is protected at all times. The technical and organizational measures we have in place include:
While mq88 implements all reasonable security measures, no system is 100% immune to attack. You also play an important role in keeping your account secure. We recommend that you:
Data Breach Notification: In the event of a security breach that materially affects your personal data, mq88 is committed to notifying you within 72 hours of becoming aware of the incident, in line with international data protection best practices.
Like most online platforms, mq88 uses cookies and similar tracking technologies to enhance your experience and keep the platform running properly. Here are the types of cookies we use:
| Cookie Type | Purpose | Duration | Can Be Disabled? |
|---|---|---|---|
| Essential Cookies | Login, session security, core platform functionality | Session / 30 days | No — the platform cannot function without it |
| Preference Cookies | Stores your language preference, display settings, and game preferences | 1 year | Yes — some features may be affected |
| Analytics Cookies | Analysing platform usage patterns in aggregate for improvement purposes | 2 years | Yes — can be disabled in settings |
| Security Cookies | Fraud, bot, and suspicious activity detection | Session | No — required for security |
You can manage your cookie settings in your web browser at any time. However, disabling essential cookies will affect the functionality of the mq88 platform — you may be unable to log in or use certain features. To manage cookies, go to your browser settings and look for the "Privacy" or "Cookies" section.
As a mq88 member and a Malaysian citizen or resident, you have the following rights over the personal data we hold about you:
To exercise any of the above rights, please contact the mq88 privacy team via email at support@mq88.click with the subject line "Personal Data Rights Request". Please include your account number and the specific right you wish to exercise. mq88 will process your request within 14 business days and will notify you of the action taken, or explain why your request cannot be fully fulfilled.
Mq88 retains your personal data for as long as it is needed for the purposes set out in this Privacy Policy, or for as long as your account remains active. Specific retention periods vary by data category:
When the retention period expires or upon your request for deletion (with no legal hold in place), mq88 will securely delete or anonymize your data within 30 days. Data currently in backup cycles will be removed in the next scheduled backup rotation.
Please note that closing your account does not mean the immediate deletion of all data — financial and KYC records must be retained for periods stipulated under Malaysian law. mq88 will clearly inform you which data can be deleted immediately and which must be kept in accordance with legal requirements.
The mq88 platform is strictly for individuals aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. All account registrations require age verification, and mq88 enforces KYC procedures to confirm that members meet the minimum age requirement.
If you believe mq88 has inadvertently collected personal data from someone under the age of 18, please contact us immediately at support@mq88.click. We will investigate and delete the relevant data as quickly as practicable, and close the account in question.
Parents and guardians concerned about their children accessing the mq88 platform can use device-level parental controls and contact us for further assistance in restricting access by minors.
Mq88 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or platform improvements. Any amendments will be posted on this page with the updated date displayed at the top.
For material amendments — particularly those affecting how we use or share your data — mq88 will provide at least 30 days to members via in-platform notifications or their registered email address. This gives you sufficient time to review the changes and make an informed decision.
Continued use of the mq88 platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you have the right to close your account and request deletion of your personal data (subject to statutory retention requirements). Previous versions of this Privacy Policy may be requested by contacting support@mq88.click.
If you have any questions, concerns, or requests regarding this Privacy Policy or how mq88 handles your personal data, please reach us through the following channels:
For requests relating to personal data rights (access, correction, deletion), include the email subject "Personal Data Rights Request" along with your mq88 account number. We are committed to responding within 14 business days of receiving your request.
If you are dissatisfied with how mq88 handles your personal data, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant authority under the Personal Data Protection Act 2010 (PDPA).
At mq88, we understand that trust is the foundation of any long-term relationship between a platform and its members. A player who isn't confident their personal data is safe will never feel at ease using any online platform — no matter how good the games are or how attractive the promotions may be. That's why privacy protection isn't just a compliance checkbox — it's a core part of how we show respect for every mq88 member.
When you register with mq88 and start playing — whether that's buying 4D tickets, playing Baccarat in the Live Casino, placing bets on Malaysia Super League matches, or following MLBB MPL e-sports — you entrust us not only with your money, but also with your personal information. We take that trust seriously. Your personal data will not be used for anything you wouldn't expect, will never be sold to any party, and will not be disclosed without a lawful basis.
One thing many users don't realize is how online platforms use gaming activity data for purposes beyond delivering the service itself. At mq88, your gaming activity data — whether you prefer slots, Baccarat, or sports — is used internally and solely to improve your experience. We do not share your gaming profile with external advertisers, sell your betting behavior data to analytics companies, or build a marketing profile of you for sale.
On the technical side, mq88 continuously invests in security infrastructure. The AES-256 encryption we use for data storage is the highest industry standard currently available — the same standard adopted by leading financial institutions worldwide. 256-bit SSL connections ensure that no data traveling between your phone or computer and our servers can be intercepted. Our threat monitoring system operates around the clock to detect and respond to any unauthorized access attempts.
For members using Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, or FPX for deposits and withdrawals, please note that mq88 does not store your full e-wallet or bank account details. We only retain the minimum information needed to process transactions — such as a user ID or truncated account number — and all such data is fully encrypted. Your full card number, e-wallet password, or PIN never reaches mq88's systems.
The mq88 VIP Program uses your activity data to calculate tier eligibility and cashback — a use of data that directly benefits you. The more active you are, the higher your VIP tier and the greater the weekly cashback you receive automatically. This use of data is transparent, expected, and delivers real value back to you. It's the best example of responsible data use — data working for the user, not against them.
The most frequently asked questions from mq88 members about privacy and data protection.
Mq88's commitment to privacy and responsible gaming goes hand in hand.
Your betting history and account activity on mq88 are fully confidential — not shared with anyone without a lawful basis. Responsible gambling tools such as deposit limits and self-exclusion are available at no cost in your account settings. All games are for individuals aged 18 and above only. If you or someone you care about feels that gambling is beginning to affect daily life, please contact Talian Kasih: 15999 for free and confidential support. More information at mq88 Responsible Gaming page.
Register your mq88 account with confidence — your personal data is protected by bank-grade AES-256 encryption, and we never sell or share your information without a lawful basis. Minimum deposit RM20 via Touch 'n Go, DuitNow, or FPX.