Mq88 Terms & Conditions – Malaysia Betting Platform Terms of Use

Platform mq88 open only to individuals who meet all of the following eligibility requirements:

• At least 18 years old at the time of registration
• Resident in or a citizen of Malaysia
• Not currently on any active self-exclusion list
• Has never previously been banned from the mq88 platform
• Acting on your own behalf and not as a representative or agent of any third party

Each individual is only permitted to register and hold one (1) mq88 account only. Registering a second, third, or additional account — whether using a different name, phone number, email address, or payment details — is a serious violation. mq88 reserves the right to close all duplicate accounts detected and to forfeit all balances and winnings in those accounts without prior notice.

At registration, you are required to provide accurate, truthful, and up-to-date information. mq88 reserves the right to request identity verification documents (KYC) at any time — especially before processing withdrawals that exceed certain thresholds. Failure to provide the required documents within the specified timeframe may result in a temporary suspension of your account.

Mq88 uses an automated verification system to detect multiple account registrations, the use of VPNs to conceal location, and identity fraud. This system operates continuously and silently in the background.

Mq88 accepts deposits and processes withdrawals via the following Malaysian payment methods:

All withdrawals will be processed to the payment method that was same as the one used for the deposit. Withdrawals to third-party accounts or via a different method are not permitted unless specifically approved by the mq88 team in writing.

Mq88 reserves the right to request proof of source of funds for withdrawals exceeding RM10,000 within a 30-day period, as part of its anti-money laundering (AML) compliance procedures. This process may take 1–3 business days.

The minimum withdrawal amount is RM50 per transaction. There is no maximum daily withdrawal limit for regular members, while VIP members enjoy higher limits based on their respective tiers.

Mq88 offers a variety of bonuses and promotions to registered members. Each bonus is subject to different rollover requirements depending on the type:

• Weekly VIP Cashback: 1x rollover — you only need to play through the cashback amount once before it can be withdrawn
• Welcome Bonus & Deposit Bonus: 3x rollover — the combined total of your deposit and bonus must be wagered three times
• Monthly Reload Bonus: 3x rollover within 30 days from the date of credit
• Birthday Bonus: 1x rollover — the lightest requirement, offered as a special reward
• VIP Tier-Up Bonus: 2x rollover within 14 days from the date of credit

Rollover is calculated based on the total net turnover — not on winnings or losses. For example, if you receive a RM100 bonus with a 3x rollover, you must place a total of RM300 in bets (regardless of outcome) before the bonus amount can be withdrawn.

Bonuses that have not met the rollover requirement cannot be withdrawn. Any attempt to withdraw a bonus before the rollover is fulfilled will result in the bonus being automatically cancelled. Your deposit balance (real money, excluding bonuses) may be withdrawn at any time and is not subject to bonus rollover conditions.

Mq88 reserves the right to void any bonus if it is found that a player has engaged in bonus abuse — that is, registering solely to claim bonuses with no genuine intention of playing, or employing low-risk betting strategies to fulfil rollover requirements with minimal losses in a manner inconsistent with the intent of the promotional programme.

All bets placed on the platform mq88 is final once confirmed by the system. Players are responsible for ensuring that all bet details — including market selection, stake amount, and bet type — are correct before confirming.

Mq88 reserves the right to void or cancel any bet under the following circumstances:

• Technical errors resulting in the display of incorrect odds or coefficients
• Incorrect information regarding the match, tournament, or event being wagered on
• Matches or events that are postponed, cancelled, or played in a different format
• Evidence of match-fixing or fraud involving the event in question
• System failures affecting the integrity of the bet in question

In the event of a valid bet cancellation, the original stake will be refunded in full to your account balance. mq88 is not liable for any indirect losses arising from the cancellation of bets under the circumstances stated above.

For live sports betting (Malaysia Super League, EPL, badminton, and MLBB e-sports matches), odds may change in real time. mq88 does not guarantee that the odds displayed at the time of your selection will remain the same when the bet is confirmed — particularly under unstable internet connection conditions.

The following activities are strictly prohibited on the mq88 platform. Violations of any of these rules will result in immediate disciplinary action:

Mq88 collects and processes your personal data — including your name, phone number, payment information, and transaction history — solely for the purposes of operating the platform's services, complying with legal requirements, and improving your user experience.

All data is stored with bank-grade AES-256 encryption. mq88 does not sell, rent, or share your personal data with any third party for marketing purposes without your written consent. Data will only be shared with third parties under the following circumstances:

• Valid requests from Malaysian legal authorities
• Payment processors required to complete your transaction
• Technical service providers bound by strict confidentiality agreements

You have the right to access, correct, or request deletion of your personal data by contacting support@mq88.click. For full details on how mq88 manages your personal data, please refer to mq88 Privacy Policy.

VIP Programme mq88 consists of five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Your VIP tier is determined by your cumulative deposits over a rolling 30-day period.

Specific terms applicable to the VIP programme:

• Cumulative deposits are calculated from all deposits made to your mq88 account, regardless of game type
• VIP tier will be automatically adjusted on a daily basis based on cumulative deposits over the most recent 30-day rolling period
• Weekly cashback is calculated based on net losses from Monday through Sunday and is credited automatically every Monday morning
• Loyalty Points cannot be transferred between accounts and expire after 90 days of inactivity
• Loyalty Points conversion rate: 100 points = RM1 credit with 1x rollover
• Mq88 reserves the right to modify the structure, benefits, or terms of the VIP program with 14 days' notice to affected members

The personal account manager provided to Platinum and Diamond members is for support purposes only and does not act as a financial advisor. Any guidance provided by an account manager is based on platform information and should not be used as the basis for any investment or financial decisions outside of the mq88 platform.

Mq88 reserves the right to suspend, temporarily restrict, or close any account without prior notice under the following circumstances:

• Confirmation that a player is under 18 years of age
• The player is on a relevant self-exclusion or blacklist
• Evidence of fraud, manipulation, or serious breach of terms
• Valid requests from Malaysian legal authorities
• Registration information that is proven to be false or misleading
• Suspicious activity that could potentially compromise the security of the platform or other members

In the event of account closure due to a terms violation, mq88 reserves the right to forfeit all bonus balances for which the rollover requirement has not been met. Any real money balance (excluding bonuses) will be returned to the player within 14 business days upon completion of the investigation — except in cases of fraud or serious violations, where full forfeiture may apply at mq88's discretion.

Players who wish to voluntarily close their account may contact mq88 support via live chat. Account closure requests will be processed within 3 business days. Any eligible balance will be returned to the original payment method within 7 business days after the closure process is complete.

Mq88 provides its online betting platform on an "as-is" basis and makes no warranties regarding uninterrupted availability, freedom from technical errors, or fitness for any particular purpose.

Mq88 shall not be liable for:

• Service disruptions caused by factors outside our control, including internet infrastructure failures, power outages, cyberattacks, or natural disasters
• Losses resulting from betting decisions made voluntarily by the player
• Indirect losses, anticipated loss of profits, or losses arising from reputational damage
• Actions by third parties, including payment processors or game providers
• Unauthorized access to your account resulting from your own negligence in safeguarding your login credentials

In all cases where mq88's liability is legally established, the maximum compensation claimable from mq88 is limited to the value of your net deposits in the 30 days preceding the event giving rise to the claim.

Mq88 is committed to responsible gaming and provides the following tools free of charge to all members:

• Deposit Limit: Set daily, weekly, or monthly deposit limits in your account settings
• Session Time Limit: Set a time limit for your playing sessions
• Temporary Self-Exclusion: Temporarily suspend your own account access for anywhere between 24 hours and 6 months
• Permanent Self-Exclusion: Permanently close your account — this request is irreversible

Betting on the mq88 platform is for entertainment purposes only and should not be viewed as a source of income or a solution to financial difficulties. If you feel that betting is beginning to affect your life, please contact Talian Kasih: 15999 for free and confidential assistance. For more information, visit mq88 Responsible Gaming page.

Mq88 reserves the right to amend, update, or replace any part of these terms and conditions at any time. Amendments take effect immediately upon being published on the mq88 website unless otherwise stated.

For significant amendments — particularly those affecting members' financial rights, bonus terms, or withdrawal policies — mq88 will provide a minimum notice of 14 days to members via in-platform notifications or their registered email.

Your continued use of the mq88 platform after any amendment takes effect constitutes your acceptance of the updated terms. If you do not agree with the changes made, you have the right to close your account and withdraw any eligible balance before the amendment comes into force. The date of the most recent amendment is always displayed at the top of this page.

If you have any questions about these terms and conditions, or are uncertain about any aspect of using the mq88 platform, we encourage you to contact us before proceeding with the activity in question.

You can reach us through:

• Live Chat: Available 24/7 on the mq88 platform — the fastest way to get answers
• Email: support@mq88.click — for written inquiries that require documentation
• VIP Account Manager: Platinum and Diamond members may contact their personal manager directly via WhatsApp or Telegram

Average live chat response time is under 2 minutes. Email enquiries are answered within 24 business hours. Support is available in Bahasa Melayu and English by a team that understands the needs of Malaysian players.

These Terms and Conditions are governed by applicable law. Any dispute arising from the use of the mq88 platform will first be resolved through mq88's internal process before being referred to any relevant dispute resolution body.